Terms of Service

1.1. This document (hereinafter the “Agreement”) sets out the terms of interaction between Lumi Domains, a domain name registration service (hereinafter the “Service”), and any person who uses the Service (hereinafter the “User”).

1.2. The Agreement has the force of a public offer. Registering with the Service, placing an order or any other interaction with the bot / website interface means the User’s unconditional acceptance of all the terms of this document in its currently effective version.

1.3. If the User disagrees with any part of the Agreement, the User shall be obliged to immediately discontinue any further use of the Service.

1.4. The User’s ignorance or misinterpretation of individual provisions of the Agreement does not release the User from the obligation to comply with them.

2.1. The Service acts in the capacity of an intermediary (reseller) between the User and a third-party registration organization (hereinafter the “Registrar”), which is the party that actually carries out the registration of domain names and provides their technical maintenance.

2.2. The Service provides the opportunity to purchase domain names in international top-level domains (TLDs), with the exception of .ru, .рф and the national TLDs of the CIS countries.

2.3. As part of its core activity, the Service provides:

• acceptance of orders for registration, renewal and other operations with domains;
• transfer of registration data to the Registrar to the extent necessary for the provision of the service;
• initial advisory support on matters relating to the purchase and maintenance of domain names.

2.4. The Service does not provide hosting services, does not configure DNS infrastructure on the User’s behalf, does not moderate website content and does not administer domain content.

3.1. It is strictly prohibited to use domain names purchased through the Service for the purpose of posting, distributing or promoting any of the following:

• materials containing the sexualization of underage persons in any form whatsoever (CSAM/CP);
• terrorist or extremist materials and any calls for violence;
• information about narcotic, psychotropic and similar substances, including their sale and advertising;
• large-scale distributed attacks on critical infrastructure;
• clones and mirrors of services aimed at residents of the Russian Federation and the CIS countries;
• any content that is directed against the residents of the Russian Federation and the CIS countries.

3.2. Any actions that are aimed at circumventing the technical protection measures of the Service, the automated abuse of the guarantee system, as well as actions that create an excessive load on the infrastructure of the Service are also prohibited.

4.1. If any of the violations listed in Section 3 are detected, the Service and/or the Registrar reserve to themselves the right, without prior notice to the User, to do the following:

• suspend the delegation of one or several domains;
• delete domain names;
• place a block on the User’s account in the Service;
• cancel the unused balance with no possibility of a refund;
• transfer all of the information available about the User to the competent government authorities.

4.2. The Service shall have the right, at its own discretion and without explaining the reasons, to refuse to provide services to the User in whole or in part if, on the basis of a combination of indicators, it considers the provision of services to this particular User to be undesirable, risky or contrary to the policy of the Registrar, to the requirements of payment providers or to the business reputation of the Service. The disclosure of the grounds for such a decision is not mandatory, except in those cases that are expressly provided for by the mandatory rules of law.

4.3. The final decision on the blocking of a domain, the removal of its delegation, the refusal of its renewal or any other restriction of it is made by the Registrar and the providers of related infrastructure. The Service has no authority to review such decisions and is not responsible for them.

5.1. The User is the full administrator of, and the only person entitled to dispose of, the domain names purchased by the User and bears full responsibility for any content that is placed on them.

5.2. The User is obliged to keep evidence confirming legitimate use of their domains in the event that any disputed situations arise in which the Service may request that such materials be provided.

5.3. The User is obliged to put an end to any violation of this Agreement without delay at the first request made by the Service or by the Registrar.

5.4. The User has the right to hand over a domain to another user of the Service. After such a handover has taken place, the administration of the domain and the responsibility for it are transferred to the recipient. The recipient is obliged to independently check the domain and the content that is placed on it for compliance with this Agreement and remedy any violations. If the domain was handed over without prior arrangement with the recipient, the recipient is obliged to notify the support service without delay.

5.5. The User compensates the Service and/or third parties for any losses that arise as a result of a violation of this Agreement committed by the User, including court costs, the costs of legal support and the costs of the handling of complaints.

5.6. The User must independently keep track of the current requirements of the Registrar and of applicable law.

6.1. The Service is provided on an “as is” basis, without any warranties whatsoever, whether express or implied, of fitness for a particular purpose.

6.2. The Service is not liable for:

• any direct or indirect losses of the User related to the use of the Service or to purchased domains;
• temporary unavailability of functionality caused by the actions of the Registrar, hosting providers, DNS operators, payment systems or other third parties;
• the substance and the accuracy of the content that is placed by Users on their respective domains;
• the consequences of a compromise of the User’s Telegram account.

6.3. The Service does not guarantee the uninterrupted operation of the Service and reserves the right to carry out technical maintenance work, of which, where possible, it notifies Users in advance through its official information channels.

7.1. Technical maintenance, handling of complaints, moderation and decision-making regarding domains are carried out by the Registrar in accordance with its internal regulations (Terms of Service, Abuse Policy, etc.).

7.2. The contact details of the Registrar are indicated in the WHOIS record of each domain. Complaints may be submitted directly to the Registrar or through the support service of the Service for subsequent forwarding to the Registrar.

7.3. The Service does not interfere in moderation processes, does not challenge the Registrar’s decisions and is not responsible for their consequences, including where they affect domains covered by a guarantee.

8.1. By commencing the use of the Service, the User gives their consent to the receipt of advertising and informational messages from the Service and its partners that are sent through the bot interface and the related communication channels.

8.2. The consent given by the User is of a voluntary, informed and specific nature in accordance with the applicable legislation, including, in particular, Federal Law No. 38-FZ dated 13.03.2006 “On Advertising” and Federal Law No. 152-FZ dated 27.07.2006 “On Personal Data”.

8.3. The Service acts solely in the capacity of a technical platform intended for the delivery of advertising materials that have been provided by third parties and does not carry out any preliminary moderation, verification or substantive assessment of such materials.

8.4. The Service is not responsible for the content of advertising materials or for any of the consequences of receiving or viewing them, following links in them or otherwise interacting with them. All claims regarding the content of advertising materials are addressed directly to the advertisers.

8.5. The User has the right to withdraw their consent to the receipt of advertising materials at any time through the mechanism provided in the Service. Withdrawal of consent may result in limited functionality or complete termination of access to the Service, since the receipt of advertising materials is an integral part of the use of the Service.

9.1. The Service reserves the right, acting unilaterally, to make changes to this Agreement at any time whatsoever, and to do so without giving the Users prior individual notice of the changes made.

9.2. The new version takes effect from the moment it is published in the Service interface. Continued use of the Service after the changes are published means the User’s unconditional acceptance of the new version.

9.3. The User is obliged to independently keep track of the version of the Agreement currently in force.

10.1. The Service may at any time temporarily or permanently discontinue the provision of services to a particular User without paying any compensation if there are grounds provided for by this Agreement.

10.2. Termination of the operation of the Service as a whole caused by force majeure circumstances, actions of third parties, regulatory changes or decisions of the management of the Service does not give rise to any obligation to compensate Users for losses.

11.1. This Agreement is interpreted and applied in accordance with the laws of the Russian Federation.

11.2. All disputes arising out of or in connection with this Agreement are subject to consideration by the courts at the location of the Service, unless otherwise provided for by the mandatory rules of law.

12.1. The main channel for communication and technical support: the Service’s official Telegram support bot @lumisup_robot.

12.2. The backup communication channel: the email address stated in the bot interface.

12.3. The Service reserves to itself the right to restrict the User’s access to support channels in the event of offensive behavior, flooding, spam or other forms of abuse. The period for which such a restriction applies is determined by the administration of the Service.

13.1. In the event that any provision of this Agreement is held invalid by a court of law, the remaining provisions shall remain in full force and effect.

13.2. This Agreement constitutes the entire and sole agreement between the Service, on the one hand, and the User, on the other hand, with respect to its subject matter and supersedes all prior arrangements, whether made orally or in writing.

13.3. Section headings are used solely for convenience and do not affect the interpretation of the relevant provisions.